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Online Practice Assessment
1. Who handles Managed Care negotiations for your practice?
a. Physicians
b. Office or Practice Manager
c. Attorney
d. Billing staff
e. Dedicated managed care negotiator
2. Do you have a written Compliance Plan for your practice?
a. Yes
b. No
3. How often do you meet with your Compliance Officer/Counsel to review matters of Compliance?
a. Monthly
b. Quarterly
c. Annually
d. As needed - less than annually
e. None - we do not have one
4. How often are payments audited for underpayment?
a. Daily
b. Semi-Weekly
c. Weekly
d. Bi-weekly
e. Automatically - as payments are posted
5. How often do you review your underpaid claims report?
a. Weekly
b. Bi-weekly
c. Monthly
d. Never - I do not have this report
6. What percentage of your total claims is submitted electronically?
a. 90%
b. 75%
c. 60%
d. 50% or less
7. Are you storing all practice and patient data electronically (paperless)?
a. Yes
b. No
8. Do you have a written document retention and destruction plan?
a. Yes
b. No
9. Do you record all denied claims into your billing system for auditing and quality assurance?
a. Yes
b. No
10. Do you allow patients online access to update their account (including insurance information and demographics) or pay their bills?
a. Yes
b. Yes - bill payment only
c. Yes - account access only
d. No
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